No mystery, no phone-tag, no surprises on the invoice. This is the whole process, including what happens if something goes wrong mid-hire.
Every machine’s daily rate is published, and the instant estimator gives you the all-in number — machine + hire length + delivery to your postcode. Not sure which machine? The machine finder recommends one from the height you need to reach, or just call and describe the job.
Send the booking request from the estimator, use the quote form, or call 1300 806 577. Either way, we confirm availability and the final price within 60 minutes in business hours. Same-day delivery is usually possible if you call before 11am.
Your machine is delivered to site on time (or pick up from Bayswater — we’ll load you). Every machine is checked for full operating function before it leaves our site, and arrives serviced, charged/fuelled and with the compliance paperwork your site needs.
Early slots from 7am available for occupied sites and before-shift starts.
Anything plays up, call us — any breakdown and we swap the machine out within 24 hours, so you keep working. Need it longer? Call or text to extend; the weekly rate kicks in automatically once you pass 5 days.
Call it off-hire and we collect it. You’re charged exactly what was quoted: hire days + delivery each way + GST (+ diesel used, if applicable). The estimate is the invoice.
Popular sizes (19ft/26ft electric scissors): same-day is usually possible if you call before 11am, and next-morning delivery is near-certain. Specialist machines like the Athena — book a few days ahead.
Call it off-hire early and we’ll collect. You pay for the days you had it [confirm early off-hire policy].
[Confirm payment process — casual hire payment vs trade account monthly invoicing.]
How you got it, minus normal wear. Paint, render and concrete on the machine is chargeable cleaning/damage — drop sheets are cheaper. See T&Cs.
